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You can find out more, including some interesting body language facts at
https://www.scienceofpeople.com/body-language-examples/
https://www.betterup.com/blog/how-to-read-body-language
https://www.scienceofpeople.com/body-language-examples/
https://www.betterup.com/blog/how-to-read-body-language
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I have a confession. I hate conflict and have not been great at conflict resolution in the past. I have tried the flight and fight options but these days I am much better at dealing with it. Here are some tips that I have learnt along the way.
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I have a confession to make, I'm not naturally a great listener. My mind wanders, I think about what I'm going to say next, I get distracted by my phone, etc. I want to be a better listener. It's something that you can learn, but it takes practice.